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How do I exchange my experience?
If you have changed your mind about the selected experience and wish to exchange it, you can do so anytime within the validity period of your voucher.
To exchange an experience, you will need to pay any potential price difference and an additional fee of 10% or a minimum of €5.00 if the percentage amount is lower than this value. If the experience you wish to exchange is of lesser value, the difference will not be refunded, nor will it count as a credit toward the fee. The new experience will retain the same validity period as the original voucher. Once the voucher has expired, exchanges are unfortunately no longer possible.
The exchange process is quick – simply follow the link and complete the exchange in just a few steps. Our system is designed to offer flexible planning and adaptation to your needs.